Conference paper

Boundary work in the case of an emergency: the encounter between emergency responders and an affected organization

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Author list: Oscarsson, Olof

Publication year: 2018


Abstract

The aim of this study was to examine how the interaction works when a workplace suffer an emergency, and the emergency responders temporary deploy their workplace inside the affected workplace to handle the emergency. The research is based on semi-structured interviews with personnel from fire and rescue services and personnel from schools and elderly care centres. The results are structured around three boundary work practices that governs the interaction: emergency containment, accountability and division of labour. These boundary work practices provides structure and enables both parties to concentrate on own work, and thereby can the interaction be described as a cooperation mutually accomplished by both parties.


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