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Abstract

Information systems are often designed to fulfill certain user needs, users that are in-tended to use the information system. For electronic records future use can be unknown. As electronic records may be preserved for very long time it would be beneficial to iden-tify future use to be able to design recordkeeping systems that meet future requirements. An electronic record can never be changed or altered during its preservation, and implicit must at creation be captured in a way that it also meet future needs. In this research we propose that scenario planning and the interaction design technique personas together form a method that could reduce uncertainty about future use of electronic records in design of recordkeeping system. The proposed method was evaluated in an experiment like interpretative research. The method was applied in the police domain, which consists of several recordkeeping systems which content should be preserved forever. The re-search indicate that scenario planning and the scenarios that are outcome of the method could be used to design personas, from which then future use of electronic records could be derived. The scenarios must be very rich and could consist of many mini scenarios in which the personas could act.

Projects

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