Conference proceedings article

Examination of the Post-Implementation Role of Competency Centers in ERP and BI : An International/Cross Cultural Investigation

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Subtitle: An International/Cross Cultural Investigation

Author list: Truex, Duane

Publisher: ICIS

Place: St Louis, MO

Publication year: 2010


Abstract

This study in progress paper describes a research program studying the role of ERP and BI competency centers (CC) in a range of firms from six countries in Europe, North America and Austral-Asia. The goal of this research is to understand the relative contribution of CC in improving IS and business unit performance and to map structures and models of extant successful competency centers worldwide. We deploy a mixed-method design combining qualitative and quantitative approaches appropriate to descriptive and exploratory research.


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