Journal article
Unrecognized crisis management-Normalizing everyday work : The work practice of crisis management in a refugee situation

Authors/Editors
No matching items found.


Research Areas
No matching items found.

Publication Details
Author list: DANIELSSON E, DANIELSSON E, OSCARSSON O, OSCARSSON O
Publication year: 2018
Start page: 225
End page: 236
Number of pages: 12
ISSN: 0966-0879
View additional information: View in Web of Science™

Abstract

The aim of this study was to examine the practices of crisis management adopted by operative staff when facing a crisis situation in their workplace. This research is based on interviews with personnel from social services and staff from homes for unaccompanied youth. The interviewees asked respondents about their actions in caring for young refugees during the refugee situation. The results are structured around three themes: everyday practices, crisis work, and the process of normalization. Three practices for handling the situation-improvisation, prioritization, and creating alternatives-served as crisis management-as-practice. The staff members everyday practice for solving problems became the basic method employed during the crisis to normalize everyday work.


Projects
No matching items found.

Keywords
No matching items found.

Documents
No matching items found.